PrimeSupportPro goes beyond your standard warranty, with privileged access to our helpdesk for advice on your Sony Professional product. Need even more peace of mind? Upgrade any time to the extra benefits of PrimeSupportElite, PrimeSupportBespoke or PrimeSupportOn-Demand.
We’ll keep you up and running
Registering for PrimeSupportPro gives you easy access to expert help for any technical questions about your Sony Professional Product, by phone or by email.
Depending on your product, Helpdesk support is free for the first two or even three years after purchase – and extending your cover after this initial period is no problem.
That’s just the start. There’s a complete family of four PrimeSupport package options, giving you all the help you need to stay up and running.
IF this product is intended to be connected to the mains electricity, you would need an EU to UK plug adapter (2 to 3 pin). First of all, if you spend at least £ 400, the adapter is FREE! We sell and suggest this awesome product from HAMLET Multi-Nation Plug and Wall Outlet + USB Charger 2 x 2400 mA If your cart doesn't contain at least £ 400, please visit that page and add that product to the cart. It comes even with a 8A fuse, overload protection, it's child-safe and has a load capacity up to 1750W ! IF that product is not in stock, we'll send a replacement EU to UK plug adapter, anyway. If you prefer, you can buy a similar product at your local store or somewhere else, instead. OR (at your risk): Anyway, nowadays almost any electronic device is unearthed and doubleinsulated, because they have a smart internal protection. So, you could push the earth hole on your wall power outlet or multi socket extension bar, with a long piece of plastic or wood (never use metal!) or by another upset power plug, in order to insert the EU plug into the outlet or multi socket.