Customers are being lured back to the partnership’s flagship branch with a free drink, a massage and Waitrose chocolates

John Lewis is to open a VIP space at its flagship London department store as part of a drive to lure customers back, after years in which it has lost ground to rivals including Marks & Spencer.

The retailer is to unveil the John Lewis Lounge at its Oxford Street store on Tuesday, with access for members of its loyalty card scheme, weeks after the retailer reported that its losses nearly tripled to £88m in the first half of this year.

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Source: World news | The Guardian.


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